Most plumbing problems don't wait for business hours, and neither do we. Our New Haven dispatch board is staffed around the clock so a real person answers, not a voicemail.
Behind Street Wise - Plumbing is a crew of journeyman and master plumbers who've worked on everything from century-old cast iron to brand-new PEX systems. We're insured for the job, licensed in CT, and we stand behind every repair with a written warranty.
Our dispatchers know the neighborhoods of New Haven well enough to tell you roughly what's driving a call before the truck even arrives — older sections tend toward galvanized pipe issues, newer builds toward fixture and appliance connections.
Training doesn't stop after licensing. Our New Haven team runs regular refreshers on code updates, new fixture technology, and the material mix specific to New Haven, CT construction, so a repair holds up to inspection, not just to a quick test run.
A surprising number of the emergency calls we take in New Haven started as something small three or four days earlier. Here's what tends to escalate fast.
A burst supply line or an overflowing toilet doesn't care what time it is, and neither do we. Our emergency crews carry shutoff tools, wet-vacs, and common repair parts so most emergency calls in New Haven are resolved in a single visit.
Faucet replacements, garbage disposal swaps, toilet installs, and whole-house re-pipes — our residential division works on the full range of what a New Haven home needs, not just the easy jobs.
We work around your business hours where possible, not the other way around. Commercial clients across New Haven, CT rely on us for scheduled maintenance, backflow prevention compliance, and rapid response when a fixture goes down mid-shift.
Slow drains, recurring clogs, and sewer backups get diagnosed with real equipment — camera inspection and hydro-jetting — not guesswork. We'll show you exactly what's happening in the line before recommending a repair.
Whether it's a pilot light that won't stay lit or a full tank-to-tankless conversion, our technicians are certified on both gas and electric systems common in New Haven, CT homes.
Rather than opening walls on a hunch, our technicians run listening equipment across the suspected line first, marking the leak within a foot or two before any cutting begins.
We replace failing shutoff valves and supply lines as part of fixture work rather than reconnecting new fixtures to old, brittle hardware that's likely to fail next.
A live dispatcher takes your call, gets a read on the urgency, and starts routing the nearest available technician.
Because our trucks are staged across New Haven, CT, dispatch can usually give you an honest, specific arrival window.
Before a wrench touches anything, you'll get a written, upfront price for the repair — no surprise line items after the fact.
The repair is completed, the work area is cleaned up, and you're handed a written warranty on both parts and labor.
We quote the job, not the hour, so a repair that takes longer than expected doesn't cost you more.
Because our trucks are already staged around New Haven, CT, we're rarely the "next week" plumber.
Every technician we send is licensed in CT and covered by full liability insurance — ask to see credentials on arrival.
If a repair we performed fails under normal use within the warranty period, we return and fix it at no charge.
"Pipe burst under the kitchen sink at 11pm and they still picked up. Tech had it shut off and temp-patched within the hour." — Homeowner, New Haven
"They found the slab leak with equipment instead of just guessing where to cut drywall. Saved me a lot of unnecessary demo." — New Haven resident
"Quoted the flat price before starting and that's exactly what I paid. Nice change from the last plumber who kept adding line items." — New Haven customer
"Commercial kitchen backup on a Sunday and they still got a tech out before we opened Monday." — Restaurant manager, New Haven
"Technician was straightforward about which repair was actually necessary versus which was optional. Didn't feel pushed." — Homeowner, New Haven
"Re-piped most of our first floor after years of pinhole leaks in the old copper. Clean work, and they walked me through what they found at each stage." — Homeowner, New Haven
We cover New Haven proper and the nearby unincorporated areas throughout New Haven, CT, and dispatch routes the closest available truck regardless of which zip you're in.
Coverage extends past the city core to the surrounding suburbs and unincorporated pockets of New Haven, CT, so a request from just outside New Haven limits still gets routed to the nearest available truck rather than turned away.
Because trucks are staged throughout New Haven, CT, most New Haven calls see a technician the same day, with priority routing for active leaks and no-water situations.
Always. You'll know the price before we start, and that number doesn't move once you approve it.
Anything actively leaking, flooding, or leaving a New Haven home without water gets emergency priority, day or night.
Yes, and we encourage customers to ask to see license and ID on arrival — it's standard for every truck we send.
Regularly. New Haven has a mix of older and newer housing stock, and our technicians are trained on galvanized, cast iron, copper, and PEX repair alike.
In most cases, yes — detection equipment narrows the leak to a small area before any concrete or flooring is disturbed.
We service and install most major tank and tankless brands available in New Haven, CT, both gas and electric.
All work is backed by a written workmanship warranty — if the same issue recurs within that period, we return at no charge.
We quote the job upfront regardless of when the call comes in, so you'll know the price before agreeing to anything, including after-hours calls.
We cover New Haven and a broad radius of surrounding communities throughout New Haven, CT — see the coverage list below for specific zip codes.
In most cases, yes — trucks in New Haven carry common tank sizes, and a straightforward swap is usually completed the same day the call comes in.
We ask that someone be available to approve the written quote before work starts; after that, staying on-site is your choice, not a requirement.
Call now for a same-day Water Heater Replacement appointment in New Haven, CT.
Call +1-844-833-0201